Laurie, a recent New England Life Care (NELC) patient, reflected on a journey she never expected ~ one that began with sudden illness and evolved into a complex need for infusion therapy, nutrition support, and coordinated care across multiple settings. From Sudden Illness to Complex Care In January 2024, Laurie was admitted to Maine Medical Center with a bowel obstruction. After an otherwise healthy life, she suddenly found herself critically ill, undergoing surgery that res

Meet the Team We are excited to introduce four of our newest pharmacy and operations leaders to the NELC team! Please join us in welcoming Mike Hebert, Nazmul (“Naz”) Saker, Alexsis Gauthier, and Dominic Giammichele. Mike Hebert, Director of Pharmacy Operations - Overseeing four branch locations Mike joins NELC with a strong foundation in both clinical and operational pharmacy leadership. He attended the University of New Hampshire before earning his PharmD at the University

NELC team members proudly represented our organization at two impactful community events: the Crohn’s & Colitis Foundation (CCF) Take Steps Walk and Walk MS: Boston. On Saturday, June 6, we participated in the Take Steps Walk at North Point Park in Cambridge, MA. Now in our sixth year partnering with the CCF, NELC continues to support its mission to advocate for patients and educate the public on crucial topics like nutrition, mental health, exercise, insurance access, and tr

In May, our organization successfully completed its four-day triannual accreditation survey. While accreditation surveys are often viewed as stressful events where surveyors arrive looking for deficiencies, our experience continues to be quite different. The accreditation process has evolved into a collaborative partnership focused on helping organizations achieve and maintain the highest standards of quality, safety, and patient care. This year, surveyors further demonstrate

As our Member Hospitals continue to expand infusion services into ambulatory and community-based settings, NELC is pleased to introduce a dedicated Business Development team focused on strengthening partnerships, improving access, and supporting growth across the region. Tim Boudreau brings more than 10 years of experience at NELC, where he has successfully cultivated relationships and supported program growth with several member hospitals throughout the Greater Boston area.

We are pleased to share that NELC was recently recognized this past quarter as a 2025 High Performance Employer by Gallagher, our employee benefits broker. This distinction is particularly meaningful because it was awarded following a comprehensive review of NELC's five-year journey to transform our employee benefits strategy, including our innovative transition to an Individual Coverage Health Reimbursement Arrangement (ICHRA). This recognition reflects our commitment to pro

Friday, September 18, 2026 8:00am - 3:00pm AC Hotel by Marriott Portsmouth Downtown/Waterfront 299 Vaughan Street Portsmouth, NH 03801 The Human Side of Healthcare: Culture, Compassion, and Connection Keynote Speaker Jessica Dudley, MDChief Clinical Officer Press Ganey To view the full agenda or register for NELC’s Annual Population Health Symposium, visit the following link or scan the QR code. https://NELC2026PopulationHealthSymposium.eventbrite.com

Delivering Enhanced Value to Our Members Healthcare continues to face significant challenges, including workforce shortages, financial pressures, and increasing demand for care outside of traditional hospital settings. NELC's cooperative model positions us to help member hospitals navigate these challenges by: Supporting timely hospital discharge, reducing avoidable length of stay, and preserving inpatient capacity for the most acutely ill patients Improving access to home an

In 2025, NELC delivered outstanding performance across our financial, operational, and strategic goals—achievements made even more significant as we prepared for a major leadership transition. Bob Calway, Chief Executive Officer of New England Life Care, will retire effective January 2, 2026. Bob leaves NELC after nine years of dedicated service to the company, our Member Hospitals, and the patients we are privileged to care for. At the October 2025 Board of Directors Meeting

New England Life Care (NELC) is proud to announce the opening of its second Ambulatory Infusion Suite (AIS), located at 374 Loudon Road in Concord, New Hampshire, officially opening to patients on November 4, 2025. The new suite represents a significant step forward in expanding access to high-quality, patient-centered infusion care across northern New England. Designed for patients who need or prefer more clinical oversight than home infusion allows, the Concord AIS offers a

For more than 50 years, Donald and his family have spent their summers on Cape Cod. This year, with a new diagnosis of end-stage heart disease requiring continuous Milrinone therapy, that cherished family tradition seemed to be at risk—until a coordinated team effort made his vacation dream a reality. Originally from Rochester, NY, Donald was told by his local home infusion provider that they could not support his therapy needs while he was in Massachusetts. The life-sustain

Living with a chronic condition often means managing symptoms, frequent doctor visits, and ongoing treatments. For many patients, traditional oral medications may not provide the relief or effectiveness needed. Infusion therapy offers an alternative approach that delivers medication directly into the bloodstream, providing faster and often more effective treatment. This post explores how infusion therapy works, its benefits, and why it has become a valuable option for people