Care Coordination Resource Center (CCRC)
A forward-thinking approach to transform home infusion from a discharge task to an integrated part of hospital strategy.
About The CCRC
Today’s rapidly evolving healthcare environment places increasing pressure on hospitals to reduce length of stay, prevent avoidable admissions, and keep patients within the hospital system of care. At the same time, capacity constraints, complex authorization requirements, and payer-driven site-of-care restrictions can disrupt care continuity and push patients outside the hospital system.
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With a shared commitment to improving patient outcomes and supporting our member hospitals, New England Life Care established the Care Coordination Resource Center (CCRC), a collaborative, patient-centered approach that redefines the role of home infusion across the continuum of care.
The CCRC is designed to help hospitals achieve operational efficiency while enhancing care coordination, continuity, and patient experience. By enabling timely transitions to home infusion, the CCRC supports earlier, safer discharges and helps reduce overall healthcare costs without compromising quality.
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The CCRC model begins with expedited home infusion discharges of appropriate patients during hospitalization. It further extends into ambulatory practices by streamlining all infusion referrals through the CCRC. Serving as a trusted extension of the hospital care team, the CCRC eases the burden on busy clinical staff while ensuring patients receive the right care, at the right time, in the right setting.