Empowering Patients Through Infusion Care
NELC’s Infusion Service Program allows patients to receive advanced IV therapy in the comfort of their own homes — combining hospital-level clinical expertise with the compassion and convenience of in-home care.
Our Infusion Program
New England Life Care delivers a full range of infusion services—from hospital to home—with safety, compassion, and clinical excellence.
PHARMACY SERVICES
Expert pharmacists prepare and monitor your therapy in state-of-the-art clean rooms, meeting the highest safety standards.
NURSING SERVICES
Our nurses collaborate with your care team to build a personalized plan, and provide ongoing support and training throughout treatment.
DELIVERY AND SUPPLY MANAGEMENT
We deliver your medications, equipment, and supplies on time, right to your door.
INSURANCE SUPPORT
We verify coverage, handle claims, and help secure financial assistance so you can focus on recovery—not paperwork.
What You Can Expect
As part of the NELC family, you’ll receive:
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Hands-on training from our infusion therapy specialists.
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On-time medication deliveries.
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Regular support calls from teams in Woburn, MA, Concord, NH, and Scarborough, ME.
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A flexible, personalized care plan tailored to your needs.
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Help navigating your insurance coverage.
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Have a question? Whether it’s for a nurse, pharmacist, or even our CEO, we’ll connect you with the right person—day or night.
With a 98% patient satisfaction rate, you can trust that we’ll get it right.
Community-Based, Mission-Driven
New England Life Care is a nonprofit, nationally recognized provider of home infusion and specialty pharmacy services. Affiliated with 68 hospitals across New England, we are proud to serve communities throughout Massachusetts, New Hampshire, Maine, and Vermont providing over $1.1M in charitable care to vulnerable and underserved communities.
At NELC, we treat every patient like family—and we’re honored to be part of your care.
Why Choose New England Life Care’s Infusion Pharmacy?
Expert Clinicians & Pharmacists
Our local pharmacy team has the clinical experience to assess your treatment plan, medications, and potential drug interactions. We work closely with your providers to adjust therapy as needed and provide hands-on training to help you and your caregivers stay confident and informed.
Precision Compounding
Your infusion medications are compounded in our fully compliant clean rooms to meet exact treatment needs. We follow the highest safety and regulatory standards to ensure accuracy and patient safety.
Ongoing Monitoring
We continuously monitor your therapy through lab data, pharmacy review, and regular check-ins. Every order is verified by a licensed pharmacist, and your treatment plan is regularly evaluated by our clinical team.
Responsive Customer Care
We take a whole-person approach—supporting your health, your lifestyle, and your goals. You can reach us anytime, and our 98% satisfaction rate reflects our deep commitment to exceptional service and care.
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Home Infusion Pharmacy
Trusted Specialty Pharmacy Services for Infusion Therapy
If you or a loved one needs infusion therapy at home, you need a pharmacy partner you can trust—right here in New England. The medications, equipment, and supplies required for infusion therapy aren’t available at traditional pharmacies. That’s why patients across Massachusetts, Maine, New Hampshire, and Vermont choose New England Life Care for safe, specialized, and stress-free infusion pharmacy services.
Infusion Therapy Nursing Services
Skilled Nursing You Can Count On—At Home or in Our Infusion Suites
Successful infusion therapy requires expert nursing care. Our licensed infusion nurses deliver safe, compassionate support—whether at home or in our ambulatory infusion suites. They specialize in therapies such as TPN, antibiotics, and treatments for conditions like Crohn’s disease and Primary Immune Deficiency.
A resource nurse is also available 24/7 by phone to answer questions and provide guidance.
Our Nurses Help You:
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Safely administer medication or nutrition via IV, catheter, or feeding tube
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Prevent infection and reduce the risk of re-hospitalization
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Monitor progress and coordinate adjustments with your care team
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Receive hands-on training and encouragement throughout your treatment
Whether you’re transitioning from hospital to home or receiving care in our suites, we bring expert nursing wherever you need it.
Delivery & Supply Management
Reliable Delivery and Equipment You Can Trust
Timely Delivery, 365 Days a Year
Our delivery team ensures your infusion medications, equipment, and supplies arrive safely and on time—whether you're in downtown Boston, the mountains of New Hampshire, or northern Maine. We use both our own fleet and trusted partners like UPS to meet your schedule.
Available 24/7/365, our drivers go above and beyond to serve with the care and attention they’d give their own families.
Top-Tier Equipment Standards
Our equipment is carefully maintained, cleaned, tested, and inspected before every delivery. We follow strict maintenance schedules that exceed manufacturer standards and send devices for annual preventative service at leading biomedical facilities.
Whether at home or in our infusion suite, you can expect safe, efficient, and easy-to-use infusion technology designed to fit seamlessly into your daily life.
Insurance Support
Financial & Insurance Services
At New England Life Care, we understand that navigating insurance is the last thing patients and families want to worry about during recovery. That’s why our Reimbursement and Patient Accounts teams serve as a direct liaison between you and your insurance provider—ensuring a smooth transition from hospital to home or provider office to infusion suite.
As a nonprofit, we offer high-quality services at affordable rates, helping ensure care is accessible for every patient, regardless of ability to pay.
Our team will:
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Verify your insurance and confirm benefits
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Maximize coverage and minimize out-of-pocket costs
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Work with Medicare, Medicaid, private insurers, and managed care organizations
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Offer flexible payment plans and convenient payment options (online or by phone)
We handle the insurance—so you can focus on healing.
