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Executive Management Team

Michael G. Souza

President and Chief Executive Officer

mikeMike joined New England Life Care as President & CEO in February 2012, prior to which he had been the Vice President of Business Development for the Massachusetts Eye and Ear Infirmary. Mike’s healthcare experience includes acute care, managed care/insurance and primary care settings, as well as having led venture-backed start-ups and participated in national consulting engagements all spanning both the for-profit and not-for-profit segments. Mike’s graduate degree is in Industrial Engineering/Management from Northeastern University and a Liberal Arts/Economics undergraduate degree from Middlebury College in Vermont. He resides in North Andover, MA with his wife and two daughters where he was named the first Poet Laureate of the town.

Robert Calway

Chief Operating Officer

Bob joined New England Life Care in 2017 as the Chief Operating Officer.  Bob oversees all clinical programming, quality, regulatory compliance, account management and human resources.  Prior to joining New England Life Care, Bob worked as Senior Vice President of Atrius Health where he was responsible for all operations in the Southwest Region of this non-profit accountable care organization of 8,500 employees serving 675,000 patients across eastern Massachusetts with coordinated medical care, home health and hospice. Bob has served in a variety of leadership positions in hospital, academic, research and ambulatory physician enterprises, as well as several regional and national groups. Bob completed his undergraduate degree in Medical Technology at Fitchburg State University and his Master’s Degree is Health Care Administration at Framingham State University.  Bob also studied Health Care Epidemiology and Health Law at Boston University School of Public Health.

Michael Gallagher

Chief Financial Officer

Mike joined New England Life Care in 2017 as Chief Financial Officer. In his CFO role, Mike provides financial insight into the development and implementation of the organization’s strategic initiatives in addition to overseeing financial and information technology operations. Prior to joining to NELC, Mike’s healthcare experience included senior financial and operational leadership roles at large, multi-specialty physician group practices including Reliant Medical Group and Southboro Medical Group, an Atrius Health affiliate. Mike holds a Master’s degree in Taxation from Bentley University, a Bachelor of Science degree in Finance from the University of Notre Dame and is a Certified Public Accountant.

Brian Treptow

Chief Information Officer

Brian Treptow joined New England Life Care in 2020 as Chief Information Officer. Brian has over 30 years in C-level IT leadership, including most recently as the CIO for The Cancer Treatment Centers of America. In his role as CIO, Brian is responsible for all aspects of Information Technology, including privacy & security, clinical systems integration, member connectivity & integration, patient and member-facing solutions, data analytics, and systems infrastructure. Brian is leading New England Life Care through Digital Transformation, optimizing the use of technology for our members, patients, and key stakeholders.

Jeni Shields

Executive Regional Director – Account Management

Jeni Shields joined New England Life Care in 2001.  In her current role as the Executive Regional Director of Account Management, she oversees all aspects of our member relationships as well as new business development.  Prior to joining New England Life Care, Jeni held positions in various healthcare and biotech companies in Northern New England.  Graduating with a Bachelor of Science degree in Microbiology from the University of Maine, Orono. Jeni also holds a certificate in Project Management from the University of Southern Maine.  Jeni is a member of the Ladies Adventure Club in Maine where she enjoys biking, hiking, and backpacking.

Catherine Boyd, PA-C, MBA

Vice President of Clinical Services

Catherine joined New England Life Care in May 2021. Prior to joining us, Catherine worked as Director of Clinical Operations at Essex Inpatient Physicians. Catherine has also worked as a PA in many of the large hospitals in and around the Boston area including Lahey Medical Center and Brigham and Women’s Hospital. While with Partners Healthcare, Catherine was part of the PACE Internal Medical Department where she pioneered with a team of clinicians. Catherine worked with PACE clinicians and conducted a study on the positive impact of patient care with physician assistant/ hospitalist model in medical centers.

Before becoming a PA-C, Catherine was a respirator therapist working in the Emergency rooms and ICUs of two local hospitals. Catherine completed her Master’s of Business Administration at Southern New Hampshire University, and her Master’s of Science at the Massachusetts College of Pharmacy and Health Sciences. She obtained her Bachelor of Science, Cardiopulmonary Sciences in Respiratory Therapy at Northeastern University. Catherine serves as an active board member for GNES-PALTC, holds a seat on AMDA’s House of Delegates for GNES, and is a member of AMDA’s Transitional Care Committee.



Vincent T. McDermott

Chairman of the Board
 Newton Wellesley Hospital – Senior Vice President Finance, Chief Financial Officer

Patrick Jordan III.

Dartmouth Hitchcock Medical Center – Chief Operating Officer

Amy Hoey, R.N., B.S.N., M.S.

Lowell General Hospital – Executive Vice President & Chief Operating Officer

Kathyrn A. Britton, MD

Brigham and Women’s Hospital – Associate Chief Medical Officer

Lisa Harvey McPherson R.N., M.B.A., M.P.P.M.

Northern Light Health – Vice President of Continuum of Care & Chief Advocacy Officer

Peter J. Healy, MHA

Beth Israel Deaconess Medical Center – President

Bruce P. King

New London Hospital – President & Chief Executive Officer – Retired

Kevin B. Whitney, D.N.P.

Newton Wellesley Hospital – Senior Vice President, Patient Care Services & Chief Nursing Officer

Greg Pauly

Massachusetts General Hospital – Chief Operating Officer Massachusetts General Physicians Organization and Senior Vice President Massachusetts General Hospital

Alice Shakman

UMASS Medical Center – Vice President of Operations

Tracy Galvin, MSN, RN, NEA-BC

Lahey Hospital & Medical Center – Chief Nursing Officer & Senior Vice President Infrastructure and Support Service

Jennifer McCarthy

Maine Medical Center – Chief Operating Officer

Greg Walker

 Wentworth Douglass Hospital – President & Chief Executive Officer – Retired